Terms of Service

Effective Date: September 17, 2026

Welcome to Jenvycustomtee. These Terms of Service explain the rules, conditions, and guidelines for accessing our website, purchasing products, and using our services.

By visiting our website or placing an order with Jenvycustomtee, you agree to these Terms of Service. Please review these terms carefully before using our website.

1. General Information

This website is operated by:

Jenvycustomtee
Address: 42 Brookwood Ln, Shelton, CT 06484, United States
Email: [email protected]
Phone: +1 (203) 925-1718

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to Jenvycustomtee.

2. Website Use

By using our website, you agree to:

• Provide accurate and complete information when placing an order.
• Use our website only for lawful purposes.
• Avoid activities that may interfere with website security, functionality, or operation.
• Not use website content for unauthorized commercial purposes.

We reserve the right to restrict access or take appropriate action if website misuse or violations of these terms occur.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, and sizing information displayed on our website are accurate.

However, customers should understand that:

• Colors may appear slightly different depending on device settings and screen displays.
• Product availability may change without prior notice.
• Minor variations may occur during production.

We reserve the right to update product information, correct errors, or discontinue products when necessary.

4. Orders and Payments

When placing an order with Jenvycustomtee, you agree that:

• All information provided during checkout is accurate and complete.
• You are authorized to use the selected payment method.
• You have reviewed your order details before completing your purchase.

We reserve the right to cancel or refuse orders due to:

• Incorrect pricing or product information.
• Suspected fraudulent activity.
• Payment issues.
• Product availability limitations.

If an order is canceled after payment has been received, refunds will be processed according to our Refund and Returns Policy.

5. Pricing and Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

We reserve the right to update product prices, promotions, or offers at any time without prior notice.

Payment must be completed before an order can be processed.

Payments are securely processed through third-party payment providers. Jenvycustomtee does not store complete payment card information.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery estimates may vary due to factors outside our control, including:

• Carrier delays.
• Weather conditions.
• Holidays.
• Incorrect shipping information provided by customers.

Customers are responsible for providing accurate shipping details during checkout.

7. Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Customers should review the return conditions, eligibility requirements, refund methods, and processing times before requesting a return.

8. Intellectual Property

All content on the Jenvycustomtee website, including text, graphics, images, logos, website design, and product descriptions, is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use our content without prior written permission from Jenvycustomtee.

9. User Content

If customers submit reviews, comments, feedback, or other content, they grant Jenvycustomtee permission to use such content for business purposes, including improving services and displaying customer feedback.

Users are responsible for ensuring submitted content:

• Does not violate applicable laws.
• Does not infringe on the rights of others.
• Does not contain harmful or inappropriate material.

10. Privacy

Your personal information is collected and handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy and understand how your information is processed.

11. Third-Party Links

Our website may include links to third-party websites or services.

Jenvycustomtee is not responsible for the content, availability, security, or privacy practices of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, Jenvycustomtee is not responsible for indirect, incidental, or consequential damages resulting from:

• Website usage or inability to access our website.
• Delays caused by shipping carriers or third-party services.
• Events outside our reasonable control.

Nothing in these terms limits any rights that cannot be excluded under applicable law.

13. Disclaimer

We make reasonable efforts to maintain accurate information and reliable services. However, we do not guarantee that:

• The website will always operate without errors.
• All information will always be complete or current.
• Website access will always be uninterrupted.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, business operations, or legal requirements.

Any updates will be posted on this page with a revised effective date. Continued use of our website after updates means you accept the revised terms.

15. Governing Law

These Terms of Service are governed by applicable laws of the United States.

Any disputes related to these terms or our services will be handled according to applicable legal requirements.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Jenvycustomtee
Address: 42 Brookwood Ln, Shelton, CT 06484, United States
Email: [email protected]
Phone: +1 (203) 925-1718
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)